FAQ
How long does it take for my purchase to come through?
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Orders can take up to 30 minutes to process and appear in-game. If you are paying by eCheck, Tebex will not credit the items or rank until the eCheck has cleared, which may take several business days.
Need help with a purchase?
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If you have any problems with a purchase, please contact a Staff Member by joining our Discord server and opening a support ticket.
Can I get a refund?
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All purchases are final. If you believe there was an error with your order, please contact us on Discord with your transaction ID.